Thursday, April 28, 2005

the bliss of customer service

[nine inch nails - somewhat damaged]

you know bunnies, i think i should really get my arse out of that stoopid news agency booth before i snap and go all columbine. xcept in a crappy tourist shopping centre. not a school. and in a very pathetic little girl way like trowing confectionery at people and screaming. not guns or anything cool. but yeah, you get the idea.

i am starting to hate people with passion and it's getting worse every day.

it's kinda like the same effect that developed during the time when i was working at the helpdesk of one finnish computer magazine years and years ago. after the first few months i found myself developing ways to deliver electric shocks to punish the callers for their stupidity.
  • *ringring*
    "good afternoon, how may i help you?"
    "hi. your site ruined my computer. it won't leave the screen! - *BZZZZZZZZZZT*"

  • *ringring*
    "good afternoon"
    "my screen is blank. what should i do? - *BZZZZZZZZZZT*"

  • *ringring*
    "yeah?"
    "hi - *BZZZZZZZZZZT*"
unfortunately everyone else thought that it was way too much fun watching me try to stay calm on the phone and they refused to help me with this shit.

now i feel that same rage-like frustration building up again and i think it's time i go sit behind the computer alone without having to interact with ppl for a while

OR

the next asian tourist teen in her school skirt and tie, who doesn't speak a word of english beyond the empty brainless stare and a blink, who has absolutely no concept of the money what so ever, and has the nerves to show up behind my counter during the rush hour with her entire busload of cloned friends, attempting to pay for a $0.20 chewing gum with a $100 traveller's cheque WILL GET A FUCKEN MARS BAR SHOVED HALFWAY UP HER TINY LIL NOSTRIL! or, if it's a really bad day, toblerone, all the way up.

there. a bit better already.

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